Terms and conditions
Terms and conditions
1. General Conditions
Access to and use of this website are subject to the following terms and conditions:
By accessing the bana.pt website, the user declares to have read, understood and accepted these terms and conditions, which may be updated from time to time without prior notice.
Access to this site is permitted on a temporary basis, and Bana Store reserves the right to change, suspend, or terminate any service without prior notice.
Bana Store belongs to José Marques , taxpayer number 183965523 , with headquarters in Lisbon, Portugal .
Bana Store is not responsible for any service interruptions or temporary unavailability of the website, regardless of the reason.
To make purchases on this website, the customer must be 18 years of age or older.
The customer agrees to provide true and complete information that allows for the correct processing and shipment of orders.
Bana Store is not responsible for any losses or damages resulting from the use (or inability to use) the contents of this website.
2. Intellectual Property and Content
All intellectual property rights relating to the software, design, texts, images and other content available on this website are owned by Bana Store or are duly licensed.
This content is protected by national and international copyright and intellectual property laws, and is reserved for Bana Store and its authorized representatives.
Reproduction, distribution, modification, publication, or use, in whole or in part, of any content from this website for commercial purposes is prohibited without the prior written authorization of Bana Store .
The user may save, print, or view the contents of this website exclusively for personal and non-commercial use.
Creating hyperlinks (links) to the Bana Store homepage is only permitted with prior authorization. The use of framing or in-line linking techniques is expressly prohibited.
All products sold are verified. For greater reliability in the description of the parts, it is recommended to consult the official website of each brand represented.
3. Shipping and Delivery
The prices shown do not include shipping costs.
For orders under €60 , a shipping cost of €6 will be added (Portugal). For orders under €120 , a shipping cost of €9 will be added (Europe).
Orders of €60 or more qualify for free shipping (Portugal). Orders of €120 or more qualify for free shipping (Europe).
Shipping conditions and costs to other European Union countries and other international destinations can be found in the International Shipping section .
Orders are shipped via DPD and CTT services, with a tracking number provided to the customer after shipment.
In the event of a consumer dispute, the customer may resort to the Lisbon Consumer Conflict Arbitration Center .
FREE shipping on orders over €60
| Destination | Rate | Delivery time |
| Mainland Portugal | € 6.00 | 2-5 Business Days |
| Azores | € 6.00 | 8-15 Business Days |
| Wood | € 6.00 | 8-15 Business Days |
| Spain* |
€ 6.00 | 3-8 Business Days |
Europe
| FREE shipping on orders over €120 | ||
| Destination | Rate | Delivery time |
| Germany | € 9.90 | 4-7 Business Days |
| Italy | € 9.90 | 4-7 Business Days |
| France | € 9.90 | 3-7 Business Days |
| Netherlands | € 9.90 | 5-8 Business Days |
| Austria | € 14.90 | 5-8 Business Days |
| Belgium | € 14.90 | 5-8 Business Days |
| Ireland | € 14.90 | 5-8 Business Days |
| Denmark | € 14.90 | 5-8 Business Days |
| Poland | € 14.90 | 5-8 Business Days |
| Sweden | € 14.90 | 5-8 Business Days |
| Czech Republic | € 14.90 | 5-8 Business Days |
| Luxembourg | € 14.90 | 7-14 Business Days |
| Greece | € 14.90 | 8-14 Business Days |
| Romania | € 14.90 | 8-14 Business Days |
| Hungary | € 14.90 | 8-14 Business Days |
| Finland | € 14.90 | 6 - 12 Business Days |
| Slovakia | € 14.90 | 6-9 Business Days |
| Slovenia | € 14.90 | 5-8 Business Days |
| Bulgaria | € 14.90 | 7-14 Business Days |
| Croatia | € 14.90 | 7-14 Business Days |
| Estonia | € 14.90 | 8-14 Business Days |
*We are not responsible for any customs or other expenses not directly attributable to us.
*We do not ship to the Balearic Islands, Canary Islands, and Ceuta.
*We reserve the right to cancel orders placed for islands.